Our Commitment to Privacy

At Oakgrove Furniture, we take the protection of your personal information seriously. We have established policies and procedures to ensure that your personal data is secure and protected. This Privacy Policy sets out our practices for collecting, using, and disclosing your personal information, and it may be updated periodically.

Collection and Use of Personal Information

We collect personal information directly from you when you interact with us, such as when you purchase our products, use our services, complete a survey, or contact our customer service team. We may also receive personal information about you from third parties, such as retailers who sell our products, or other service providers who work with us.

The types of personal information we collect may include your name, contact information, products purchased, product preferences, website usage, feedback, and other information you provide to us. We may also collect information about your sleeping preferences and any sleeping disorders or discomfort you may experience related to our products. We use this information to improve our products and services, provide you with a personalized experience, and to communicate with you about our products, services, and promotions.

Sharing of Personal Information

We may share your personal information with our affiliated companies, service providers, and other third parties who work with us to provide our products and services. For example, we may share your information with retailers who sell our products, delivery companies, marketing and promotion companies, and training and certification agencies. We may also share your information with market research companies who conduct surveys on our behalf.

In some cases, we may be required to disclose your personal information to regulatory agencies or as otherwise required by law. We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security and Retention

We take appropriate measures to safeguard your personal information and protect it against unauthorized access, use, disclosure, or loss. We store your personal information on secure servers and restrict access to authorized personnel only. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Links to Other Websites

Our website may contain links to other websites that are not owned or operated by us. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us using the contact information provided on our website.

Email and Other Electronic Communications 

We are committed to full compliance with the Spam Act 2003. By subscribing to our email and/or text communications, or otherwise providing us with your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be) which promote and market our products and services, or the products and services of others, from time to time. You can opt out of those communications at any stage by utilising the corresponding “unsubscribe” facility. Once you have unsubscribed from our email or text communications, we will remove you from the corresponding marketing list as soon as is reasonably practicable. 

Personal Information About Other People 

You must not provide us with personal information about another person unless that person has given authorisation through you, for us to collect, use and disclose their personal information for the purposes described in this Privacy Policy. 

Access to and Correction of Your Personal Information 

You have the right to request access to your personal information and to request its correction. If so, please contact our office on +61 3 9761 4922 . Alternatively email us at [email protected] or write to us by post to 15 Gatwick Road, Bayswater North Vic 3153

.This Privacy Policy was last updated on 22/03/2023

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or in applicable laws. We encourage you to review our Privacy Policy periodically for any updates or changes.